SHIPPING & RETURNS

SHIPPING POLICY

THANK YOU for shopping with Pretty Young Tresses!!!!

 

Please ensure you have the correct billing address that is associated with your bank card. Your shipping address and your billing address have to match. WE DO NOT ship to PO Boxes!!

 

Processing takes 2-3 business days for your order to be processed. Processing occurs Monday- Friday. Shipping takes 3-7 business days. This does not include the processing days 

 

Express orders are processed in 1 business day. Shipping is 1-2 business days. 613 & extended inches (32-40) can not be expressed.

 

We will rush on orders that are expressed. All orders are subject to processing policy before being placed.

No refunds only exchanges

PICKUP POLICY

  • Pick up will be available in the Philadelphia area ONLY!

  • Once order is placed on site it is final. I will not be able to bring any extra hair for you to pick up. If you would like to add something else to your order you will have to place another order through the site 

  • Your order number and a form of ID is needed for pickup

  • You will get a notification when your order is ready for pickup

DELIVERY

Delivery is available in the philadelphia area only​

Your shipping address is where your items will be delivered. If you would like it delivered to a different address please contact us via Instagram or text. A form of ID and order number will have to be provided at the time of delivery.